This Privacy Policy applies to all visitors and customers of this website. It outlines how we collect, use, and store your personal information in compliance with the EU General Data Protection Regulation (GDPR).

I. What Personal Information We Collect

• 1. Information You Voluntarily Provide: Name, email address, contact number, shipping/billing address, and details related to clothing orders provided when placing an order, making inquiries, or subscribing.
• 2. Information Automatically Collected by the System: Tracking data generated during website visits, such as device information, browser details, access logs, and cookies.

II. Purposes of Data Use

We process your data solely for legitimate purposes:

• 1. Fulfilling knitted clothing orders, processing payments, and handling after-sales customer service;
• 2. Responding to customer product inquiries;
• 3. Sending marketing emails regarding products only with your explicit consent (you may unsubscribe at any time);
• 4. Optimizing the website, clothing products, and user experience;
• 5. Fulfilling statutory obligations related to legal requirements and financial record-keeping.

We do not sell your personal information. We share data only to a limited extent with partner service providers—such as payment processors, logistics companies, and website hosting services—all of whom are bound by confidentiality obligations.

III. Data Storage and Security

• 1. Order-related data is retained in accordance with legal and financial requirements; marketing data is retained until you withdraw your consent; logs and cookies are subject to limited retention periods.
• 2. We employ reasonable technical and administrative measures to protect your personal information and minimize the risk of data breaches or unauthorized access; however, please note that internet transmission cannot be guaranteed to be absolutely secure.
• 3. If personal data is transferred outside the European Economic Area (EEA), we will implement appropriate compliance safeguards.

IV. Personal Rights of EU Users

Users residing in the EU/EEA have the following rights:

• 1. Right of Access: To obtain a copy of the personal information we hold about you;
• 2. Right to Rectification: To correct inaccurate or incomplete personal data;
• 3. Right to Erasure (Right to be Forgotten): To request the deletion of personal data when statutory conditions are met;
• 4. Right to Restrict Processing: To request a limitation on the processing of personal data;
• 5. Right to Data Portability: To obtain personal data in a portable format;
• 6. Right to Object: To object to marketing or data processing based on legitimate interests;
• 7. Right to Withdraw Consent: To withdraw previously granted consent at any time.

To exercise these rights, please email [email protected]; we will respond within the timeframes stipulated by the GDPR.

You also have the right to lodge a complaint with the data protection supervisory authority in your country.

V. Cookie Notice

This site uses cookies to improve your browsing experience. You can refuse or delete cookies via your browser settings, though some website functions may be affected.

VI. Policy Updates

We reserve the right to update this Privacy Policy; the updated version will be published on the website and will take effect immediately upon publication.